We are seeking a Lettings Assistant to join our busy team in our Helensburgh property & lettings office.
The day-to-day tasks of this role are as follows:
- Answering incoming calls from landlords, prospective tenants, current tenants etc.
- Diary management – arranging viewings, check in appointments, check out appointments, marketing appraisals, inspections etc.
- Drawing up tenancy documents.
- Sending applications to potential applicants for all properties.
- Processing referencing for private properties.
- Reviewing potential applications for other clients before sending for referencing.
- Chasing incoming applications and referencing updates.
- Uploading new properties to websites, update websites as required and manage content.
- Notify local authorities of tenancy changeovers.
- Liaise with utility suppliers to update tenant changeovers.
- Send letters/emails as required to arrange inspections.
- Utilise software to update tenant details, property details and add invoices.
- Maintain invoice, applications, for move in and move
- Maintain key tracker and arrange key uplift/drop off
The ideal candidate should have the following skills:
- Previous administration experience is essential.
- Previous experience of fast paced diary management.
- Excellent organisation skills.
- Customer service experience including telephone calls.
- Part of the job would also be helping out with the Yorkshire Building Society dealing with clients, opening accounts and all duties required for the Yorkshire Building Society rules. A full credit check would have to take place for all candidates.
- Letting experience would be an advantage.
This is an exciting opportunity for anyone looking to join a professional and fast paced Lettings Department.
Job Types: Full-time, Contract
Schedule: Monday to Friday 9:00am – 17:00pm, rota for Saturdays 9:00am – 12:00pm
If you are interested, please send your application + CV to This email address is being protected from spambots. You need JavaScript enabled to view it..